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Cancellation Policy

What is the cancellation policy? 
You can end your account at any time. You can cancel your Lianas website agreement at any time in writing. Your account will stay active through the end of the term for which you have paid. For example, if you paid for 12 months on January 1 and you cancel on October 14, your website will stay live through December 31st.

If you cancel your website agreement during the 30-day trial period, you will not be charged. However, after the 30-day trial period ends, you will be charged for use of the website. If you cancel during the 30-day satisfaction guarantee period, you will be refunded any paid subscription fees.

How do I cancel my account?
To cancel, submit your cancellation in writing per the instructions in your hosting agreement or contact us.

What happens when I cancel?
If you cancel your account, your website will remain active up through the end date of your current payment term. After that, your site will be frozen, and potentially deleted from the servers. You may, however, generally restore previous functionality by renewing your subscription within 60 days of your agreement due date.

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